Terms of sale
Italian customers
If you are an end user (private clinic, hospital, clinic, etc.), a wholesaler, retailer or representative agency, please contact us at info@rimos.com for more information about our products or to request a visit from one of our dealers or direct agents. Our sales network covers the whole of Italy. However, we are interested in improving our commercial penetration and getting in touch with wholesalers, resellers or representative agencies with the following profile:
– Expertise and familiarity in the marketing of medical products;
– Knowledge and introduction to the local market;
– Ability to develop a widespread commercial action and become a reference point for local end-users.
Samples
Due to the systematic request for samples from customers, RI.MOS. does not provide unconditional free samples. Our policy is as follows:
– Products with a unit price of less than 5 Euro: 1 sample free of charge; extra samples (up to 10 pieces per type) are offered at 50% of the current list price; products with a unit price above 5 Euro: 1 sample offered at 50% of the current list price; extra samples are offered at list price;
– Transport costs are borne by the buyer. If you use a courier company, please let us know your subscription number;
– Payment for samples can be made in the following ways: – cash on delivery – in advance by bank cheque – in advance by bank transfer (see bank references below)
GENERAL TERMS AND CONDITIONS OF SALE
1. Products.
All dimensions and technical characteristics of the products listed in the RI.MOS. catalogues are given for reference only. All products listed in the catalogues are CE marked. All materials used for disposable products meet international standards for plastic materials used in medical devices.
2. Currency.
All prices are in Euro (EUR).
3. VAT, taxes and duties.
All prices are exclusive of VAT.
4. Transport costs.
All prices stated in the Price List / Offer are ex works RI.MOS. (EX WORKS – INCOTERMS 2000). Orders with a taxable value over 200 EURO shall be shipped ex-works to the BUYER, with delivery charges to be paid by RI.MOS. RI.MOS. reserves the right to ask for a fixed contribution of 16,00 EURO in case of orders whose taxable value does not exceed 200 EURO; this contribution will be reduced to 5 EURO in case the shipment is made by a courier trusted by the BUYER. It shall be the responsibility of the BUYER to specify the name of its forwarding agent on the purchase order.
5. Validity of Prices.
All prices are valid for 60 days from the date of the offer, unless otherwise agreed.
6. Discounts.
The BUYER may receive a discount on the Price List of RI.MOS. in case of purchase of a large quantity of units of the same Product. The value of the possible discount shall be agreed between the parties. This discount policy shall only be valid for purchase orders with single delivery, unless otherwise agreed.
7. Purchase orders.
The BUYER shall provide purchase orders for RI.MOS. Products in writing stating, as a minimum, the following:
– identification of the Products ordered (code number, description);
– quantity (for each model);
– requested delivery date;
– shipping and packaging instructions and shipping address.
8. Acceptance and confirmation of orders.
Orders shall be deemed accepted after being confirmed in writing by RI.MOS.: the order confirmation shall be sent to the BUYER within three (3) working days. Once the time period indicated on the order confirmation has elapsed, the order shall be deemed to be definitively confirmed by the BUYER.
9. Delivery Terms.
All Product shipments will be made within seven (7) working days after receipt of an order for Products in stock and within twenty-one (21) working days for Products not in stock, unless otherwise agreed between the parties.
10. Modification of Orders.
No accepted purchase order shall be modified or cancelled unless agreed to in writing by both parties.
11. No minimum order required.
The BUYER is not required to purchase any minimum quantity of Products. The BUYER nevertheless agrees to order the Products in standard quantities per package (and/or multiples thereof) to facilitate the storage and shipment of the Products.
12. Complete order.
Purchase orders are considered fully shipped when the invoiced quantity corresponds to the quantity ordered.
13. Terms of payment.
The payment terms applied, unless otherwise agreed, are as follows:
– in the case of a first purchase order: payment by cash on delivery or advance transfer
– in the case of a purchase order of less than 200 Euro taxable amount: payment by cash on delivery or advance transfer;
– in the case of a purchase order of more than 200 Euro taxable amount: payment within 30 or 60 days.
14. Payment method.
The method of payment required is as follows:
– Cash on delivery or advance transfer in the cases indicated in §13.a) and §13.b);
– Bank Receipt at 30 or 60 days invoice date end of month in the case indicated in §13.c). All information concerning the bank of support will be detailed on the invoice.
15. Warranty.
RI.MOS. guarantees that the Products sold are free from defects for a period of twelve (12) months from the date of shipment to the BUYER. During this period the Products are guaranteed for the quality of materials and workmanship used in their manufacture. RI.MOS. shall not be liable for damages to persons or things caused by the Products due to handling and/or maintenance carried out by unauthorised personnel.
Any unauthorised handling and/or maintenance carried out during the warranty period shall immediately invalidate this warranty. If, at the sole discretion of RI.MOS., the Products prove to be defective due to an original defect in material or workmanship, such Products shall be replaced by RI.MOS. free of charge. Products which prove to be defective due to negligence or improper use, incorrect installation or maintenance, incorrect use, neglect in transport and handling, variations in materials or dimensions of the Products caused by exposure to chemicals and/or inadequate temperatures during storage of the Products without taking the necessary precautions or any circumstance which does not result from manufacturing defects are not covered by this warranty. In the event that the Products have manufacturing defects the warranty covers replacement only. However, the present warranty does not provide for replacement and compensation for direct or indirect damage or damage of any kind caused to persons or property. RI.MOS. shall not be held responsible for any damage to persons or things which may result directly or indirectly from the non-observance of the provisions indicated in the instructions and especially concerning the instructions for installation, use, maintenance, shipping and storage. Defective Products replaced under this warranty shall remain the property of RI.MOS.
16. Procedure for the return of goods.
Any complaints regarding shipment, delivery, quantity and quality shall be made within eight (8) days from the date of delivery of the goods. Any complaints concerning missing or damaged material shall only be accepted by RI.MOS. if they are accompanied by a copy of the delivery document showing the reservations expressed to the shipper upon receipt of the goods. All returns of goods shall be previously authorised by RI.MOS. according to its internal procedures. Goods shall be returned in their original packaging and the cartons shall be properly sealed. All shipping costs for goods returned by the BUYER to the RI.MOS. plant shall be borne by the BUYER, unless otherwise agreed between the parties.
17. Force Majeure.
Neither party shall be liable to the other for any delay or inability to perform any obligation in the event that such delay or inability is due to any of the following causes: strikes, lockouts, disagreements between management and workers, delay in transportation, shortages of raw materials, acts of governmental authority, fire, riots, acts of God, or any other cause or causes, whether or not of like character, beyond the control of such party.18. Disputes.
Any dispute, controversy or claim arising from or in connection with the present conditions of sale and which cannot be settled amicably, shall be settled definitively according to the Italian Code of Law. For any possible trial, in the sole and exclusive interest of RI.MOS., the Court of Modena (Italy) shall have jurisdiction.
Banking References
BANCA POPOLARE DELL’EMILIA ROMAGNA Agenzia di Mirandola (Mo)
Cin: G
Abi: 05387
Cab: 66850
C/C no.: 000000008006
BANCA CENTRO EMILIA CREDITO COOPERATIVO Agenzia di Mirandola (Mo)
Cin: X
Abi: 08509
Cab: 66850
C/C no: 014009384480
